ZIGRAM Data Technologies Private Limited (“ZIGRAM,” “we,” “our”) is committed to safeguarding the personal data of all individuals who interact with us through our websites, digital platforms, products, services, and marketing campaigns (collectively, the “Services”).
This Privacy Policy explains what information we collect, how we use, store, and share it in accordance with modern privacy regulations, including the General Data Protection Regulation (GDPR), and other applicable laws. It also applies to ZIGRAM’s affiliates and partners where they collect or process data on our behalf.
If you are a resident of the European Economic Area (EEA) or other regions with specific data protection laws, please see the section on Your Data Rights below for details.
We collect only the categories of data necessary to provide and improve our Services:
• Personal details: such as your name, job title, employer, business email address, phone number, location, and any information you provide through our forms or communications.
• Log data and technical information: including IP address, browser type, operating system, device identifiers, date/time of access, pages viewed, and interactions with our content.
• Cookies and similar technologies: used to store preferences, measure campaign effectiveness, and personalize your experience.
• Location data: approximate location information derived from IP addresses, where legally permitted.
• Communications data: such as messages, emails, or other interactions you have with us.
We do not knowingly collect sensitive categories of data (e.g., biometric, financial, or health information). If you believe sensitive information has been inadvertently collected, please contact us for deletion.
We process personal data only for specific, legitimate purposes, including:
1. Responding to inquiries and providing services — using your contact details to respond to your requests, schedule demos, or share information about our products.
2. Marketing communications and advertising — with your consent, sending updates about ZIGRAM’s solutions, using analytics to measure campaign effectiveness, and delivering relevant content. You can opt out at any time.
3. Service improvement and analytics — analyzing aggregated data to understand usage trends and improve our Services.
4. Compliance and legal obligations — meeting regulatory requirements, responding to lawful requests, preventing fraud, or protecting our rights.
5. Artificial intelligence and automation — where used, algorithms or AI tools may help personalize experiences or analyze trends. Such processing does not create legal or similarly significant effects on individuals.
We do not sell personal data and we do not engage in profiling or automated decision-making that produces legal consequences.
Depending on jurisdiction, we rely on one or more of the following legal grounds:
• Consent: freely given, specific, informed, and unambiguous consent, which may be withdrawn at any time.
• Legitimate interests: such as improving services, preventing fraud, and ensuring system security.
• Legal obligations: processing required to comply with laws, regulations, or lawful requests.
We retain personal data only as long as necessary for the purposes described in this policy:
• Contact and lead information: up to two years from last interaction, unless you are an active customer or required by law.
• Log and technical data: up to 12 months, with anonymised analytics retained longer.
• Marketing preferences: until you withdraw consent or request deletion.
After retention periods, we securely delete or anonymise data unless legally required to keep it.
We and our partners may use cookies, web beacons, and similar technologies to:
• Remember preferences.
• Analyse how our Services are used.
• Deliver relevant and personalized content.
You can manage cookies through your browser settings. Disabling cookies may affect functionality.
We may share data with trusted third-party service providers (e.g., analytics, hosting, marketing partners). In such cases, we:
• Share only what is necessary.
• Require contractual and security safeguards.
• Restrict processing to authorized purposes only.
Where personal data is transferred internationally, we apply appropriate safeguards (e.g., Standard Contractual Clauses, adequacy decisions) to protect your rights.
We do not sell or rent your personal information. In the event of a merger, acquisition, or sale of assets, we will notify you and provide options regarding your data.
We implement industry-standard technical and organizational measures to protect personal information against unauthorized access, disclosure, or destruction. These include encryption, role-based access, audits, vulnerability assessments, and incident response plans.
Depending on applicable law (GDPR, CCPA, etc.), you may have the right to:
• Access the personal data we hold about you.
• Request correction or completion of inaccurate data.
• Request deletion (“right to be forgotten”).
• Restrict processing under certain conditions.
• Request data portability in a structured, common format.
• Object to processing, including for direct marketing.
• Withdraw consent at any time.
To exercise these rights, contact us at contact@zigram.tech. We will respond within legally required timeframes.
We do not knowingly collect personal information from children under 13 (or the applicable age of majority). If you believe such data has been provided, contact us and we will delete it promptly.
Our Services may contain links to third-party websites. This policy does not govern those sites. Please review their respective policies before sharing personal data.
We may update this Privacy Policy periodically to reflect changes in law, technology, or our practices. The “Last Updated” date will indicate the latest version.
For questions or concerns, please contact us at:
ZIGRAM Data Technologies Private Limited
CoWrks, TOWER-A, Paras Twin Towers
Golf Course Rd, Suncity, Sector 54
Gurugram, Haryana 122011
Email: contact@zigram.tech
Copyright © 2025 ZIGRAM Data Technologies Pvt Ltd